Account Management

Our account management system provides your customers with quick and easy access to everything they need. From their order history to their wish list, and from recovering passwords to updating their personal details. Everything is all in one place.

 

Order History

Sometimes, customers will want to see what they've spent over a given period. Whether that's because they've simply lost track, or they need to know to balance their books, they'll be dropping you an email to find out. Our account management area removes the ened for this email, as your customers only need to log in to see their order history. Saving you, and your company, both time and money.

Screenshot of Advanced Machinery's Account Management Area
Screenshot of the order history tab

 

Managing Passwords

We've all forgotten a password at some point, these things happen, and they're rarely a big deal. Except when you have hundreds, or even thousands of customers. Suddenly, those support emails from customers needing help accessing their accounts begin using up a considerable number of man hours. Our account management area helps avoid this.

Our account management system gives your customers the ability to reset their password themselves. All they need to do is click "forgot password" below where they would usually log in. The system will then request the email they used to create their account, and if it matches an email in the database, an email will be automatically sent out with instructions on how to reset their password. You don't need to do a thing!

Users are also able to update their passwords at any time using the 'change password' field. Allowing them to change their password frequently, without the need to request it.

Screenshot of Advanced Machinery's Account Management Area
Screenshot of the area for updating your details

 

Our Portfolio

If you'd like to learn more about the benefits of an account management area for your customers, then you can either take a look at some of our customers that use our system by clicking below, or fill out our contact form at the bottom of the page. We'll always aim to get back to you as soon as possible with answers to any questions you might have!

Flightcase Warehouse
Advanced Machinery
Eyears Recruitment Agency
NHS Portal and Booking System
Advanced Machinery Trade Area

Get in Touch

0800 081 1688 | sales@spiderscope.com

All data will be stored in accordance with our privacy policy.

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Spiderscope Ltd, Ashby-de-la-Zouch, Leicestershire. LE65 1BR
Tel: 0800 081 1688 Email: sales@spiderscope.com