Spiderscope have been awarded a contract to build a new electronic booking system for Birmingham Integrated Language & Communication Services (NHS). This new booking system is set to take over 70,000 bookings annually from NHS patients in Birmingham and Solihull and includes a new multilingual public facing website.
The goal is to create a website and backend booking system that is easy to use by staff and residents alike, available in a number of different languages. This large project involves:
The system needs to support a large number of concurrent users and associated booking data. Multilingual options are also extremely important so our solution needs to cover an easy to use language selection tool throughout.
Our proposed solution will provide a complete usability overhaul, building from the ground up to ensure reliability and ease of use. The solution will be split into two main areas:
The public facing website is an important portal for the local residents and must be usable for people that speak in a range of different languages. The site will offer content and information on services in multiple languages, accompanied by short video clips in multiple languages.
Key features of the site:
The E Booking system is the heart of the project and will take over 70,000 bookings annually. Obviously, with this many bookings passing through the system, it’s important that it's efficient, usable and reliable, our solution will deploy:
This is just a snapshot of the features of this project, designed to support users and clients alike.
If you’re looking for a bespoke application that suits your business, contact us today on 0800 081 1688!
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